It’s that time of year when everyone is taking stock of what they accomplished (and didn't accomplish) this year, and we are all in the midst of setting our goals for next year. Luckily, self-proclaimed goals nerd Karen Borchert, the COO of Flywheel, is here to help. In this conversation with Karen, we go deep on the goal-setting framework she uses at Flywheel, the special quadrant she has built to help you plot all of your goals, and if you stick around until the end, you’ll get to hear about how Karen was inspired by Hamilton creator Lin-Manuel Miranda (seriously). Want to hear more from Karen? Here's her talk on Imperfection and Commitment: https://youtu.be/AXUp59utM2o
On this episode of #Operations, host Sean Lane sits down with VC and former Salesforce EVP and GM, Brett Queener. Queener joined the company when it was at $11 million in revenue. Today, Salesforce's market cap stands at $123 billion. This monumental growth is due in large part to Queener's focus on specialization and segmentation – essential for the success of any ops pro.